What Is Rapport?

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Updated May 19, 2013.

Definition: In the context of mental health care, rapport is a term used to describe the quality of interaction between the therapist and the client. With good rapport, the client finds it easy to open up and tell the therapist what has been going on in his or her life. When rapport is not established, it is difficult for the client to speak openly.

Rapport depends on several factors, including verbal behaviors, such as the therapist asking open questions to encourage the client to talk; non-verbal behaviors, such as open body language and good eye contact; and relationship characteristics, such as empathy and trust.

Pronunciation: rapp-OR

Examples: Joe developed a good rapport with his therapist, Mike, and was soon telling Mike about how his addiction had developed.
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