- The Direct Connect service works with a number of utility providers, including AGL Gas & Electricity and Optus Phone & Internet. The utility services that can be organized through Direct Connect include gas, electricity, telephone, Internet and television services.
- To establish utility service using Direct Connect, complete an online form containing your personal information and contact details, or contact Direct Connect by telephone. If you use the Direct Connect service before the move, Direct Connect uses text messages and emails to provide reminders about connecting to utilities.
- Direct Connect offers other services for people who are changing residences, including cleaning and moving services. Direct Connect also offers advice on carrying out inspections on previous homes and obtaining insurance.
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