- Sales are the backbone of any retail operation, and Macy's is no exception. Sales responsibilities include providing customer service and working with other members of the sales team. Sales people should be able to learn enough about the products sold to communicate with customers regarding needs. The ideal sales candidate enjoys talking to customers. Some positions in the company are full time, while others are on a flex-time basis, working only when sales conditions require extra help. Certain positions earn commission.
- Macy's marketing department communicates to customers before they even enter the store.This takes place through traditional media such as print and broadcasting, as well as the Internet. The marketing department also markets Macys.com, the store's website, using search engine optimization, a method for getting the word out on search engines like Google and Yahoo. Marketing professionals must be detail oriented and able to think flexibly to develop new marketing campaigns.
- The logistics department ensures Macy's stores get the goods they need. This includes shipping new products from warehouses and receiving at the store location. Those working in the logistics department require good attention to detail to keep track of goods in warehouses and stores. The ability to use computer inventory equipment and be comfortable working around conveyor belts and other power-driven equipment also is important.
- The Macy's human resources department is in charge of personnel at all levels of the company. This can include hunting down new employees from other companies or going through applications. Positions such as the hourly compensation analyst need strong math skills. These are needed to process employee commission tables as well as maintaining expense reports for all forms of employee compensation. Degrees in business, accounting or mathematics may be required for some human resources positions.
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