Remote Staff Philippines: Gaining the Benefits and Maintaining Productivity
Remote staff from the Philippines, or any other outsourcing destination, is a team of skilled employees from a service provider. A service provider is a third party company that handles certain tasks or processes for companies. Outsourcing, on the other hand, is hiring this third party for specific tasks that are not part of the company's core competencies or core business. A remote staff in particular handles several processes and services for the company and provides support. This particular service is in fact one of the most in demand in the industry and is already a billion dollar enterprise worldwide.
Obviously a huge number of companies – conglomerates or small businesses – find it sensible to outsource office or administrative tasks to a remote staff from the Philippines and other outsourcing destinations. However, not all reaped tremendous success with the service provider they hired. And this is the reality that you need to keep in mind: outsourcing any task will not automatically make your problems with company tasks go away. You need to make sure that you have a good idea of what has to be done and you have to set specific ways to monitor if these expected tasks are being done.
First, you have to assess what your company needs – the exact tasks and the details involved in these tasks. And then come up with realistic – and I can't emphasize this enough – measurable goals. These goals that are tied to the tasks that you need to get done should have specific deadlines. And these deadlines should be observed.    Â
As always, it is important that you communicate well. In this case, you need to be clear with the specific goals and deadlines. State clearly what you expect from the outsourced staff. And don't make the mistake of using productivity measurements that are used for traditional workplaces. Don't think that because the remote staff from the Philippinesor any other outsourcing destination failed to answer the phone or has not replied to your chats and emails it means that the staff is slacking off. Just as don't mistake someone who quickly responds to your phone calls, emails or chats is actually getting a lot of work done. Â
Seeming to be busy is not the same as being actually busy and being truly productive. That's why you need to have specific and concrete goals and deadlines so you can have a good idea if the team is being productive and meeting your requirements.
A remote staff or a virtual staff is supposed to be ready from the get-go. This means it's OK to expect them to have your office tasks up and running from day one. After all, remote staff,from the Philippinesand other leading outsourcing destinations, is supposed to be composed of highly skilled professionals. The staff should be efficient and not too expensive to keep running. With a virtual staff like this, remote monitoring allows you to keep track of the staff while having the freedom to leave the office to accomplish other tasks that are part of the core competencies.
Obviously a huge number of companies – conglomerates or small businesses – find it sensible to outsource office or administrative tasks to a remote staff from the Philippines and other outsourcing destinations. However, not all reaped tremendous success with the service provider they hired. And this is the reality that you need to keep in mind: outsourcing any task will not automatically make your problems with company tasks go away. You need to make sure that you have a good idea of what has to be done and you have to set specific ways to monitor if these expected tasks are being done.
First, you have to assess what your company needs – the exact tasks and the details involved in these tasks. And then come up with realistic – and I can't emphasize this enough – measurable goals. These goals that are tied to the tasks that you need to get done should have specific deadlines. And these deadlines should be observed.    Â
As always, it is important that you communicate well. In this case, you need to be clear with the specific goals and deadlines. State clearly what you expect from the outsourced staff. And don't make the mistake of using productivity measurements that are used for traditional workplaces. Don't think that because the remote staff from the Philippinesor any other outsourcing destination failed to answer the phone or has not replied to your chats and emails it means that the staff is slacking off. Just as don't mistake someone who quickly responds to your phone calls, emails or chats is actually getting a lot of work done. Â
Seeming to be busy is not the same as being actually busy and being truly productive. That's why you need to have specific and concrete goals and deadlines so you can have a good idea if the team is being productive and meeting your requirements.
A remote staff or a virtual staff is supposed to be ready from the get-go. This means it's OK to expect them to have your office tasks up and running from day one. After all, remote staff,from the Philippinesand other leading outsourcing destinations, is supposed to be composed of highly skilled professionals. The staff should be efficient and not too expensive to keep running. With a virtual staff like this, remote monitoring allows you to keep track of the staff while having the freedom to leave the office to accomplish other tasks that are part of the core competencies.