The Facilities Management is an interdisciplinary profession which is unites multiple disciplines so as to obtain maximum functionality. It is concerned with integration of place, people, technology and process. Care and maintenance of buildings used for institutional and commercial applicability is the main activity of this field. Services of this sector are catered to varied institutions such as clinics, hospitals, resorts, hotels, sport complexes, convention centres and schools.

The key role of a Facilities Management department is to oversee and coordinate secure, safe eco-friendly operations of such assets. The entire niche performed by this organization is carried in a cost effective manner. Long term preservation of such social assets is a pre-requisite for its working, in addition to performing other janitorial duties. It has to make it a point that the environment is free from all kinds of discrepancies so that a sanitized and clean place can be provided to users. Activities which are directly linked in with customers of an organization require their utmost satisfaction. For this reason, it involves, full satisfaction of the end user both as a performance measurer and foremost goal.

Facility management outsourcing is an imperative aspect of this entity. In such a scenario, direct entry is made by the owner of an organization along with an external group towards a specific arrangement. The main reason for such collaboration is to provide more gainful results to users. The external group is then enabled to work in combination with the internal team. Main causes for this alliance could vary. Common among them are lack of skilled human resource, deficiency of in-house services and high pressure of reducing cost. So, outsourcing is done by the facility management entity so as to provide related facilities to owner of that company.

Usually, services of a facilities management group are espoused during the operational phase of life cycle of a building. It is a long lasting process to provide adequate services to core business of the owner, but can be continued for decades as well. A proper design of the building has to be maintained so as to inform the organization about all kinds of operational requirements. This makes it an integrated aspect of controlled and coordinated progression of engineering, construction and design.

The major challenge faced by facilities management organization is to implement all its activities in an eco-friendly way. In addition to this, it has to make use of renewable resources so that all the facilities can be attained without affecting any natural phenomenon. All such reasons make this entity a major aspect of social environment.