Imagine walking down a busy street.
Next to each person's head is a score telling you how trustworthy they are.
Imagine how easy and comforting it would be to build good relationships based on the accessibility of this information.
Although we haven't figured out this technology in the real world, the eBay feedback rating system is paramount to eBay's good business.
But how does the eBay feedback policy work? Although providing feedback is not mandated by eBay's policy agreement, it's recommended that all users leave feedback on every transaction for either the buyer or the seller.
Over time, users develop a feedback profile that chronicles and calculates a person's score and comments.
This is extremely helpful for buyers or sellers that want to know more about whom they're working with.
And, the incentive for keeping a positive feedback profile is the promise of more clients or more amiable sellers.
Reputation is everything on eBay.
One very important element of eBay's feedback system is a user's feedback score.
This number is located at the top of every eBay feedback profile and is also conveniently next to every person's user ID.
A user is rated either positively, negatively, or neutrally.
Upon receiving a positive rating, a user earns one point; if their rating is negative, the user loses a point; and if neutral, the person doesn't gain or lose any points at all.
Users who collect numerous positive ratings within a twelve-month period are awarded stars; they receive a yellow star for ten positive ratings and the highest star in silver for 1,000,000 positive ratings! You'd be foolish to think that all your transactions will be positive ones-life delegates that all humans shall make errors from time to time.
It is your responsibility as a member of the eBay community to use the feedback system to alert when a transaction has gone foul.
Before doing so however, it's important to use good communication with your buyer to correct any conflict.
For unresolved problems, it is applicable to supply an eBay negative rating.
All negative scores need to be supported with good evidence and completed with honesty.
Negative eBay feedback can ultimately destroy your business if you receive too much.
Customer service is paramount in all your eBay auctions.
Run an honest business and communicate with customers when required and you shouldn't go far wrong.
A nasty occurrence that can happen is what is known as eBay feedback extortion and should be reported immediately to eBay.
This can sometimes happen when a customer unfairly demands something from you, maybe asking for a reduced price.
If you don't play ball they threaten you with negative feedback.
Putting this aside you should have no problem with your eBay feedback rating.
Buyers also have the opportunity to provide detailed seller ratings (DSR), which assess sellers on four additional areas: communication, shipping time, item as described, and shipping and handling charges.
These ratings are anonymous so the buyer can leave honest comments.
A buyer has sixty days after their transaction to leave DSRs after giving their initial score whether it's positive, negative, or neutral.
DSRs are calculated on a one to five star scale-with five being the highest and one being the lowest.
Anyone can access a particular seller's DSR by simply clicking on the number next to his or her user ID.
A seller who has had more than ten buyers who have provided them with DSR scores can view their overall rating via their Seller Dashboard and can even compare scores with similar vendors.
Also, it's important to note that a seller's DSR scores don't affect a seller's regular eBay feedback score.
Yet, all sellers should use these scores as a reference when learning how to improve a future customer's satisfaction.
Next to each person's head is a score telling you how trustworthy they are.
Imagine how easy and comforting it would be to build good relationships based on the accessibility of this information.
Although we haven't figured out this technology in the real world, the eBay feedback rating system is paramount to eBay's good business.
But how does the eBay feedback policy work? Although providing feedback is not mandated by eBay's policy agreement, it's recommended that all users leave feedback on every transaction for either the buyer or the seller.
Over time, users develop a feedback profile that chronicles and calculates a person's score and comments.
This is extremely helpful for buyers or sellers that want to know more about whom they're working with.
And, the incentive for keeping a positive feedback profile is the promise of more clients or more amiable sellers.
Reputation is everything on eBay.
One very important element of eBay's feedback system is a user's feedback score.
This number is located at the top of every eBay feedback profile and is also conveniently next to every person's user ID.
A user is rated either positively, negatively, or neutrally.
Upon receiving a positive rating, a user earns one point; if their rating is negative, the user loses a point; and if neutral, the person doesn't gain or lose any points at all.
Users who collect numerous positive ratings within a twelve-month period are awarded stars; they receive a yellow star for ten positive ratings and the highest star in silver for 1,000,000 positive ratings! You'd be foolish to think that all your transactions will be positive ones-life delegates that all humans shall make errors from time to time.
It is your responsibility as a member of the eBay community to use the feedback system to alert when a transaction has gone foul.
Before doing so however, it's important to use good communication with your buyer to correct any conflict.
For unresolved problems, it is applicable to supply an eBay negative rating.
All negative scores need to be supported with good evidence and completed with honesty.
Negative eBay feedback can ultimately destroy your business if you receive too much.
Customer service is paramount in all your eBay auctions.
Run an honest business and communicate with customers when required and you shouldn't go far wrong.
A nasty occurrence that can happen is what is known as eBay feedback extortion and should be reported immediately to eBay.
This can sometimes happen when a customer unfairly demands something from you, maybe asking for a reduced price.
If you don't play ball they threaten you with negative feedback.
Putting this aside you should have no problem with your eBay feedback rating.
Buyers also have the opportunity to provide detailed seller ratings (DSR), which assess sellers on four additional areas: communication, shipping time, item as described, and shipping and handling charges.
These ratings are anonymous so the buyer can leave honest comments.
A buyer has sixty days after their transaction to leave DSRs after giving their initial score whether it's positive, negative, or neutral.
DSRs are calculated on a one to five star scale-with five being the highest and one being the lowest.
Anyone can access a particular seller's DSR by simply clicking on the number next to his or her user ID.
A seller who has had more than ten buyers who have provided them with DSR scores can view their overall rating via their Seller Dashboard and can even compare scores with similar vendors.
Also, it's important to note that a seller's DSR scores don't affect a seller's regular eBay feedback score.
Yet, all sellers should use these scores as a reference when learning how to improve a future customer's satisfaction.