- 1). Pull the internal release lever again if you can't open the hood with the external hood catch handle. The external hood catch handle won't work unless the interior release lever is pulled first. You can find the interior lever to the left of the steering wheel, just above the foot well.
- 2). Pull the hood catch handle outward from the radiator grille if the hood latch won't open the hood. You'll see the hood catch handle in the right half of the radiator a few louvers down from the top. Pull it outward as far as it will go and lift the hood from underneath. On many Mercedes vehicles, the radiator grille is part of the hood, so grasp the hood below the radiator grille for a good grip.
- 3). If the latch won't catch, close the hood by letting it drop from about 8 inches. The hood needs a firm, gravity-driven closing for the hood latch to work properly. If the hood is raised slightly, the latch isn't engaged. Try closing the hood again with more force.
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