Removal with Anti-virus

• 1). Open your anti-virus software. The launch icon is found on the desktop, task tray or Start menu. If you need anti-virus software, see Resources for free options.
  
  
• 2). Update the virus definitions to the latest version. The software provides directions to update the virus definitions.
  
  
• 3). Follow the program directions to launch a full system scan. Allow the scan to complete. The scan will take several minutes.
  
  
• 4). Make a note of any malware programs or infections found by the scan. Follow the program directions to remove the malware. Close the anti-virus software.
  
  

Removal with Anti-spyware

• 1). Launch your anti-spyware software. The launch icon is found in the Start menu, task tray or on the desktop. If you need anti-spyware software, check Resources for free options.
  
  
• 2). Follow the program directions to update the anti-spyware software to the newest version. Follow the program directions to run a full system scan.
  
  
• 3). Allow the scan to complete. The scan will take several minutes. Make a note of any spyware found on the system.
  
  
• 4). Follow the program directions to remove the spyware. Close the anti-spyware program.
  
  

Removal with Anti-malware Software

• 1). Launch your anti-malware software. The anti-malware software launch icon is found on the desktop, the Start menu or the folder where the software is installed. If you need anti-malware software, there are free options in Resources
  
  
• 2). Follow the program directions to update the anti-malware software if there is an option to do so. Follow the program directions to run a full system scan.
  
  
• 3). Allow the scan to complete. The scan may take several minutes. Make a note of any malware that is detected by the scan.
  
  
• 4). Follow the program directions to remove the malware. Close the anti-malware software.