- 1). Boot up your Windows computer and press the "F8" key when you see the "Starting Windows..." message. This puts the computer into a state that lets you run diagnostics tools.
- 2). Right-click "My Computer" and click "Properties." Click the "Device Manager" tab.
- 3). Double-click the entry marked "Floppy Disk Controllers" and click the floppy drive you want to troubleshoot. Right-click and select "Properties."
- 4). Click the "Original Configuration (Current)" check box. Click "OK."
- 5). Restart the computer. The floppy drive may be fixed when the computer starts up.
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