What"s So Great About Social Media?

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Social Media networks such as Facebook and Twitter are no longer just a tool to keep in touch with our social contacts.
They are now becoming a tool for businesses to keep in contact directly with their customers.
It used to be that we logged onto our social networks to check our friend's status, look at photos from a relative's holiday party or maybe we want to connect with some old friends.
That is simply not the case anymore, there is so much more that is happening with social media and businesses would be missing out on this opportunity if they did not take advantage of it.
So what is so great about social media channels for small businesses? It allows you to directly communicate with your customers and potential customers Social media networks like Facebook and Twitter offer a direct link between companies and customers.
Customers want to talk to the companies they are buying from; they want to get to know more about them and yet all companies seem to want to do is decrease customer communication (see: automated phone menus).
It is amazing how much you can learn by actually communicating with your customers and listening to what they want and need.
Isn't that what this game is all about anyway? Trying to figure out what customers want? It is another way to build your company brand Social media networks like Facebook and Twitter offer a direct link between companies and customers.
Customers want to talk to the companies they are buying from; they want to get to know more about them and yet all companies seem to want to do is decrease customer communication (see: automated phone menus).
It is amazing how much you can learn by actually communicating with your customers and listening to what they want and need.
Isn't that what this game is all about anyway? Trying to figure out what customers want? It is a great compliment to other forms of online marketing Social media networks like Facebook and Twitter offer a direct link between companies and customers.
Customers want to talk to the companies they are buying from; they want to get to know more about them and yet all companies seem to want to do is decrease customer communication (see: automated phone menus).
It is amazing how much you can learn by actually communicating with your customers and listening to what they want and need.
Isn't that what this game is all about anyway? Trying to figure out what customers want? It looks cool Never underestimate the power of presentation and looking like you are up on the trends.
A business that keeps up with the trends is a business that looks like they take pride in what they do, from top to bottom.
Presentation is EVERYTHING.
If you and your competitor are offering the same service at the same price, your presentation will make or break the deal.
People recognize Facebook and Twitter logos, and how you look and present yourself will help you stand out from your competition.
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