- 1). Log into your cell phone provider's website for access to your ringtones and settings. If you must register your account and phone number, do so now.
- 2). Find the "Settings" page, which may also be called "Manage," and select the option for "Ringback Tones."
- 3). Select the tone you wish to remove from the caller settings and save your selection.
- 4). If you have a playlist activated on your phone, be sure to also remove the ringback tone from your playlist. This is a very common place to overlook.
- 5). If these steps do not work, call the customer service number of your provider and ask a representative to remove it for you. Sometimes this is the only way to remove ringback tones, because they may be pre-set into your phone's configuration. Customer service phone numbers may be found on the website or on the top of your monthly bill.
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