- 1). Check for any cell phones, radios, MP3 players, electrical devices or any metallic objects located near your wireless mouse. These could interfere with signals between your computer and the receiver of your mouse.
- 2). Test if your mouse responds when these objects are moved at least 1 to 3 feet away from your computer set-up. Proceed to Step 3 if this has no effect.
- 3). Press and release the receiver button on the upper surface of your mouse. Press and release also the "Connect Channel" button which is a micro-switch at the bottom of your mouse. A steady green light means that the connection has been restored and that the wireless mouse and its receiver have been resynchronized. A flashing red light indicates a problem with your batteries.
- 4). Test your batteries by removing and then reinserting them in the correct + and -- polarities. Properly refitted and functioning batteries will result in a steady green light. If the red light persists, replace with a new set of batteries.
- 5). Adjust your settings to a slower pointer speed if the mouse cursor is jerky or jumps all over the screen. Click Start > Control Panel. Double click the "Mouse" icon. In the Mouse Properties window, click the "Pointer Options" tab and adjust the pointer speed to a slower level. Try Step 6 for further tests.
- 6). Verify the compatibility of your wireless mouse with your computer's operating system. Click Start > Control Panel > System. In the System Properties window, click the "General" tab and note that the Windows version you are using should be a 2000, XP or Vista version.
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