- 1). Back up your system's critical and valuable data, such as documents, pictures and videos. Issues with your computer's memory have the possibility of corrupting data. It is for this reason that you should back up any important files immediately.
- 2). Check for a BIOS power-on self-test (POST) code during your computer's boot process. Listen for any abnormal beeps, which are most likely a POST code which can be deciphered on your computer manufacturer's website or in your manual. There, you may find a solution or the culprit.
- 3). Verify memory module compatibility with your system by checking model numbers or referring to your manual. This is particularly important if you have recently installed new memory modules and are experiencing errors. Different motherboards support different types of memory.
- 4). Check with your computer manufacturer to see if there are any BIOS or jumper settings that need changed when new memory modules are installed. While this is relatively rare, it could easily be causing your problems.
- 5). Remove memory modules, clean the sockets and reinstall the memory modules. Your problem may lie with something as simple as dust or other debris blocking the connection between your motherboard and memory module. Clean the socket and memory module with compressed air and visually inspect each for physical damage or obstruction. When reinstalling the memory module, ensure that it is flush with the bottom of the socket and snaps into place.
- 6). Test the memory unit and your motherboard using another memory module or by putting your current memory module into a different computer. This will help you identify if the problem lies with the memory module or your computer.
- 7). Update your computer's BIOS. Check the computer manufacturer's website for the update file and instructions for applying it.
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