How to Check Microsoft Windows XP Program Problems

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    • 1). Open the Start menu and click "Run."

    • 2). Type "wscui.cpl" into the Run box and press "Enter."

    • 3). Select Windows Firewall and click "Exceptions."

    • 4). Look through the "Files and Programs" list. If the program you are having problems with is not on the list, you have found the problem.

    • 5). Click "Add Program." Scroll through the list of programs installed on your computer. Click on the program you want to fix. Click "OK."

    • 6). Check the box next to the program you just added to the Files and Programs list. Click "OK." This should solve the conflict between the program and Windows XP.

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